What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will the emails of submission be the same as test emails?

    Asked by Anixter on March 25, 2015 at 12:51 PM

    The answers will not be what the test email shows below, correct?

    It will have information once a customer enters in data?

     
    Question Answer
    Full Name {fullName3}
    E-mail {email6}
    eOrder Number {eorderNumber}
    Comments {comments34}
    Configurable list {clickTo36}
     
         

    Why does it say click to 36 next to configurable list?

    email name table next Comments
  • Profile Image

    Answered by Ben on March 25, 2015 at 01:57 PM

    Test Email button is there only to assist you with a check of the design of the email body - nothing else.

    If the design is right and everything is as you want it then you can create a real test, which is done by going to the jotform and filling it out, followed by clicking on submit.

    Once you do this, you will no longer see field tags such as {clickTo36} indicating Configurable List widget, but would instead see data from the widget.

    So, please try to submit the form and see how the data will look when others fill out your jotform.