What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account overlimit due to SSL submissions

    Asked by callseodeb on March 25, 2015 at 12:54 PM

    Hi I received a message that I have used to many forms...with ssl...I disabled this feature yesterday...and added the new html to the site.

    Was this the correct thing to do?




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    JotForm Support

    Answered by Kiran on March 25, 2015 at 02:00 PM

    As I check your website the form is now embedded using non-SSL method. Since you have already reached your account limit for SSL submissions, I've reset the count of SSL submissions to 8 and reactivated your account so that you can continue to receive normal submissions.

    Please let us know if we can be of any further help. Thanks.