Notifier email sending only to my default email in my account

  • Profile Image
    Asked on March 25, 2015 at 04:08 PM

    Hi - I have a Notifier email set up and I would like for the recipient to be different than the default email on my account.  I have the email set up in the notifier fine, but when I test it, the pop-up says that the email was sent to my default email (and I do receive it).


    How can I get the email to go to the address I am specifying in the Notifier?



  • Profile Image
    Answered on March 25, 2015 at 05:26 PM

    From what you're mentioning, I think you're using the Test Email button.

    If this is the case, please note that this button will always send the notification to the email address associated with the account which is in your case.

    In order to test the other email address configured in the notifier you need to make a test submission which will trigger the notifier.

    Please let us know if you need further assistance.
    Thank you.