What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF option does not work on this account

    Asked by Kim Hogue on March 25, 2015 at 04:10 PM

    Trying to change a form into a useable PDF like Adobe has.

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    JotForm Support

    Answered by Mike on March 25, 2015 at 05:43 PM

    Thank you for contacting us.

    It seems to be an account specific issue. I was able to reproduce the problem with your account forms. A bug report ticket has been attached to this thread and escalated to our Development Team.

    We will get back to you as soon as we have any updates.

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    JotForm Support Manager

    Answered by Jeanette on March 26, 2015 at 12:03 AM

    We need to rename this account, from guest_50333823206042 to something else. So please give us the desired username and 2 more options and we will change it according to its availability.

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    Answered by weily94 on April 15, 2015 at 04:33 PM

    Hi JotForm Support Team,

    I have the same problem. Could you do something about it?

    Thank you very much!