Create PDF option does not work on this account

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    Kim Hogue
    Asked on March 25, 2015 at 04:10 PM

    Trying to change a form into a useable PDF like Adobe has.

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    Answered on March 25, 2015 at 05:43 PM

    Thank you for contacting us.

    It seems to be an account specific issue. I was able to reproduce the problem with your account forms. A bug report ticket has been attached to this thread and escalated to our Development Team.

    We will get back to you as soon as we have any updates.

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    Answered on March 26, 2015 at 12:03 AM

    We need to rename this account, from guest_50333823206042 to something else. So please give us the desired username and 2 more options and we will change it according to its availability.

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    Answered on April 15, 2015 at 04:33 PM

    Hi JotForm Support Team,

    I have the same problem. Could you do something about it?

    Thank you very much!