What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to edit content in html text

    Asked by bpprall on March 25, 2015 at 04:29 PM

    When editing questions in text boxes, I cannot change fonts or colors and cannot use line breaks to put brief explanation underneath questions. Nor can I copy and paste into text boxes. Is there a way to do these things?

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    JotForm Support

    Answered by Kiran on March 25, 2015 at 05:47 PM

    Do you mean editing the text in text fields by changing their font or font color?

    I've tried editing the field on your cloned JotForm in my account and I was able to edit it normally. Could you try clearing the browser cache by following the steps provided in the guide below : 


    and then try editing the fields? Let us know if the issue still persists. We will be happy to help.