Unable to edit content in html text

  • bpprall
    Asked on March 25, 2015 at 4:29 PM

    When editing questions in text boxes, I cannot change fonts or colors and cannot use line breaks to put brief explanation underneath questions. Nor can I copy and paste into text boxes. Is there a way to do these things?

  • Kiran Support Team Lead
    Replied on March 25, 2015 at 5:47 PM

    Do you mean editing the text in text fields by changing their font or font color?

    Unable to edit content in html text Image 1 Screenshot 20

    I've tried editing the field on your cloned JotForm in my account and I was able to edit it normally. Could you try clearing the browser cache by following the steps provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    and then try editing the fields? Let us know if the issue still persists. We will be happy to help.

    Thanks!