Exclude empty fields in autoresponder e-mail?

  • shw528
    Asked on March 25, 2015 at 4:49 PM

    I want to setup the auto-responder e-mail to only include fields that the user selected.  Much like the "Preview Before Submit" widget:

     

    Exclude empty fields in autoresponder e mail? Image 1 Screenshot 20

    As far as I can tell, there is no such functionality for the e-mails.  By default, it is going to send the user a list of ALL the fields, which is no good.

    Is there a way to use CSS code to accomplish this?

    Page URL: http://form.jotform.us/form/50835190521147
  • David JotForm Support
    Replied on March 25, 2015 at 5:58 PM

     

    Hi,

    If you would like to hide the empty fields for the autoresponder, you can do that by changing the settings in your "Preferences". Enable the "Hide Empty Fields on Emails". 

    Exclude empty fields in autoresponder e mail? Image 1 Screenshot 20

    This will only work with unmodified notifications and autoresponders.

    If this is not what you were looking for, let us know and we will be happy to assist you further.

  • shw528
    Replied on March 26, 2015 at 2:38 PM

    Perfect!!  Thank you. :)

  • ajvdhek
    Replied on March 31, 2016 at 6:49 PM

    I can't find this option in the new version! I don't want empty fields to be hidden, bu they are by default. How can I turn them on?
  • Kiran Support Team Lead
    Replied on March 31, 2016 at 11:13 PM

    @ajvdhek,

    Your question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/807813

    Thank you!