- kebennett2002Asked on March 25, 2015 at 04:53 PM
I did a test submission but I was never navigated to the paypal payment form. When the form is filled out and the submit button is clicked, shouldn't the payee be sent to paypal to complete payment? In the test, i was given a completed submission (no error) and received an email conformation but did not have to pay. How do I fix?
- JotForm SupportMikeAnswered on March 25, 2015 at 06:08 PM
Thank you for contacting us.
The form is supposed to redirect you to the PayPal payment page if the Total is not equal to 0.
I have tried to submit your form #50498399876176 and I was properly redirected to the payment page.
Could you please re-check the form to see if the issue still persists on your side?