What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can change/translate the Warning messages on the form by following this user guide:
1) I want to remove the phrase "donation" because it's not a donation
I used the google translator to understand the text on the payment tool on your form.. but I could not find the word "donation" ...or the translator is not translating them as donation..
Can you guide me where I can check the "donation" word you want to remove.
Hope this help. Let us know if you need further assistance.
If you look at the warning message it says "Donation is not empty". And I couldn't find this in "Edit Form Warnings".
Thank you for the clarification. I was able to see the issue now.
And you were right. This seems to be a new bug in the Stripe payment tool.
I also could not find the warning text data to change for the Invalid Credit Card error warning of the Stripe tool.
I have submitted a bug ticket report to our higher team support about the issue so that it can be checked/fixed as soon as possible.
We will let you know here for any update on the status of the ticket I have submitted.
Unfortunately, I could not find any suggested workaround about it at this time.
Let us know if you need further assistance.
We added warning strings to "Form Warnings" and "Form Languages". You can now change these as you want.
Thank you for your report. Have a nice day!