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  • Profile Image

    How to translate Stripe payment tool warning messages

    Asked by kcsj on March 25, 2015 at 09:39 PM

    By the way, how do I change the warning message?

    1) I want to remove the phrase "donation" because it's not a donation

    2) I might want to translate it into Korean.

    stripe translation warning
  • Profile Image
    JotForm Support

    Answered by jonathan on March 25, 2015 at 09:47 PM

    You can change/translate the Warning messages on the form by following this user guide:

    -How-to-Change-Translate-Form-Warnings

     

    1) I want to remove the phrase "donation" because it's not a donation

     

    I used the google translator to understand the text on the payment tool on your form.. but I could not find the word "donation" ...or the translator is not translating them as donation..

    Can you guide me where I can check the "donation" word you want to remove.

     

    Hope this help. Let us know if you need further assistance.

    Thanks.

     

  • Profile Image

    Answered by kcsj on March 25, 2015 at 09:57 PM

    If you look at the warning message it says "Donation is not empty".  And I couldn't find this in "Edit Form Warnings".

     

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    JotForm Support

    Answered by jonathan on March 25, 2015 at 11:25 PM

    Thank you for the clarification. I was able to see the issue now.

    And you were right. This seems to be a new bug in the Stripe payment tool. 

    I also could not find the warning text data to change for the Invalid Credit Card error warning of the Stripe tool.

     

     

    I have submitted a bug ticket report to our higher team support about the issue so that it can be checked/fixed as soon as possible.

    We will let you know here for any update on the status of the ticket I have submitted.

    Unfortunately, I could not find any suggested workaround about it at this time.

    Let us know if you need further assistance.

    Thanks.

     

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    JotForm Developer

    Answered by hasan on March 27, 2015 at 09:32 AM

    Hello,

    We added warning strings to "Form Warnings" and "Form Languages". You can now change these as you want.

    Thank you for your report. Have a nice day!

    How to change translate Form Warnings