What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just upgraded my account to 9.95 but I think my form was on a Guest account..now I cannot find my form and I need payments

    Asked by eyesforwings on March 26, 2015 at 12:15 AM
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    JotForm Support

    Answered by jonathan on March 26, 2015 at 01:30 AM

    I checked your JotForm account/username eyesforwings 

    and it is currently at PREMIUM subscription plan at this time.

    Can you please retry login to your account at http://www.jotform.com/login

    and check again your forms.

    Perhaps there was only a temporary glitch that had prevented proper access previously.

    Please inform us if issue persist.