What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform Import/Convert PDF form not working ?

    Asked by vlitebiz on March 26, 2015 at 12:49 AM


    When I go to try and use this the "Upload Your PDF Forms" button - nothing happens. How am I meant to upload a PDF form to convert ?


    Page URL:

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    JotForm Support

    Answered by jonathan on March 26, 2015 at 02:45 AM

    Please check the numbered steps on the screenshot below


    After submit, you should be seeing the Thank You message screen


    Were you not able to see the same screens when you did the process?

    Please tell us if you encounter any error message or it was not similar to what I have shown on the screenshot.




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    Answered by asset_training on March 26, 2015 at 02:50 AM



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    JotForm Support

    Answered by jonathan on March 26, 2015 at 02:54 AM

    @ asset_training

    Please create a separate thread regarding your concern.

    Use this link http://www.jotform.com/contact/ . Provide as much details as you can.

    We will attend to it as soon as we can

    Thank you.