What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form disappeared

    Asked by redskystudios on March 26, 2015 at 06:03 AM
  • Profile Image

    Answered by redskystudios on March 26, 2015 at 06:04 AM

    Hi there, I created a form yesterday called 'Shona Button & Paul Silton Wedding'. A submission was made last night at 9.04pm.


    When I tried logging in today the form had disappeared. Please help!!!

  • Profile Image
    JotForm Support

    Answered by Jan on March 26, 2015 at 10:37 AM


    When I checked your account, I found the form that you're looking for on the MyForms page. Is this the form that you were referring to?

    If you still can't see it, please  try the following.

    1. Log out form JotForm.

    2. Clear your browser cache.

    3. Close and re-open the browser.

    4. Log back in to JotForm.

    5. Check if the form is there.

    On top of that, I will clear your form cache so that it will be refreshed from our servers.

    Hope this helps. Let us know if you're still having issues.

    Thank you.