Form disappeared

  • redskystudios
    Asked on March 26, 2015 at 6:03 AM
  • redskystudios
    Replied on March 26, 2015 at 6:04 AM

    Hi there, I created a form yesterday called 'Shona Button & Paul Silton Wedding'. A submission was made last night at 9.04pm.

     

    When I tried logging in today the form had disappeared. Please help!!!

  • Jan
    Replied on March 26, 2015 at 10:37 AM

    Hello, 

    When I checked your account, I found the form that you're looking for on the MyForms page. Is this the form that you were referring to?

    Form disappeared Image 1 Screenshot 20

    If you still can't see it, please  try the following.

    1. Log out form JotForm.

    2. Clear your browser cache.

    3. Close and re-open the browser.

    4. Log back in to JotForm.

    5. Check if the form is there.

    On top of that, I will clear your form cache so that it will be refreshed from our servers.

    Hope this helps. Let us know if you're still having issues.

    Thank you.