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wrong number of submissionsAsked by Donkelmann on March 26, 2015 at 06:13 AM
in one form, jotform tells me that there are 3 subbmissions and one of it is unread. that is wrong. there are 2 submissions only and both read.
can I reset this counter? If so how?
Submissions JotForm unread counter
Clearing your forms cache should update to the current submission number:
If it does not, let us know and we will be happy to have another look.
David, after you restarted the server short time after my question, the wrong numbers were gone. Therefor my "Thank you". Now log on to answer you, the wrong numers are still there. Even after ressetting the cache. So did not help. :-(
You can also reset your own cache to see if that helps, also clear your web browsers cache and cookies before doing so. If that still does not work, let me know and I will forward this to our development team to have a look.