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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgrade to Economy package?

    Asked by IFMA on March 26, 2015 at 10:32 AM

    I just created a form to enable people to vote for the facility awards.  We expect to receive 2700 votes, so I suppose I have to upgrade to the Economy package?

    The event is on May 12th and afterwards we do not plan to create a new form, can it then be stopped? 

    Regards

    economy new form create then and
  • Profile Image

    Answered by Carina on March 26, 2015 at 12:04 PM

    Yes, you can upgrade for only one month, but as our paid plans are subscriptions they renew automatically, so you need to manually cancel the plan in order to prevent unwanted bills.

    To upgrade please login to your account > account > upgrade/billing:

    Select the plan > payment schedule > payment method > upgrade:

    You will receive an email confirming the new subscription.
    To downgrade please do it at least 2 days before the billing date. Select account > billing > select free plan > confirm cancellation:

    You can consult here  more details of our pricing plans.

    Let us know if we can assist you further.