Upgrade to Economy package?

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    Asked on March 26, 2015 at 10:32 AM

    I just created a form to enable people to vote for the facility awards.  We expect to receive 2700 votes, so I suppose I have to upgrade to the Economy package?

    The event is on May 12th and afterwards we do not plan to create a new form, can it then be stopped? 


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    Answered on March 26, 2015 at 12:04 PM

    Yes, you can upgrade for only one month, but as our paid plans are subscriptions they renew automatically, so you need to manually cancel the plan in order to prevent unwanted bills.

    To upgrade please login to your account > account > upgrade/billing:

    Select the plan > payment schedule > payment method > upgrade:

    You will receive an email confirming the new subscription.
    To downgrade please do it at least 2 days before the billing date. Select account > billing > select free plan > confirm cancellation:

    You can consult here  more details of our pricing plans.

    Let us know if we can assist you further.