What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need to cancel my account.

    Asked by cdmpta on March 26, 2015 at 11:07 AM

    What is the process to cancel my account?

  • Profile Image
    JotForm Support

    Answered by Kiran on March 26, 2015 at 12:23 PM

    You can downgrade the account from billing section of your account.

    Your account shall be holding premium status until the billing date and then downgraded to Free account.

    Hope this information helps.