How to get first name only in Full Name tag on email?

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    Asked on March 26, 2015 at 11:24 AM


    I am looking at using the autoresponder to send a copy of the form back to the customer.


    It looks a really good feature and should be really useful.

    In the design of my form I have used the full name field from the quick tools menu on the left hand side.


    when I select this option for my autoresponder e.g

    Dear {fullname}


    My Email looks like this


    Dear John Smith


    I actually want it to say this


    Dear John


    Is there away for the autoresponder just to pick up the first name. If not what is the nest way for this to be done





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    Answered on March 26, 2015 at 12:36 PM

    Hi Nigel,

    That is possible, first add the full name tag in your autoresponder.

    Example, mine is {firstName1}, you'll just need to add "first" into it to get the first name.

    So the tag that I will be using is this: {firstName1:first}. This should get the first name only.

    To learn more about the group tags, you can get an idea on this article:

    I hope that helps.

    Kind regards.