What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a mobile friendly version of the form?

    Asked by hfgreen7 on March 26, 2015 at 11:59 AM

    Hello,

    I have noticed that my form is to wide when used on a mobile phone.

    How can I make the form more mobile friendly?

    Thanks,

    Frank

    Page URL:
    http://www.livegintournaments.com/registration/

    Mobile mobile friendly wide thanks hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 26, 2015 at 01:03 PM

    Hello Frank,

    I would suggest you to follow the below mentioned steps and that should solve your problem:

    1. Enable the "Mobile Responsive" property of your form. Pleas check the following screenshot:

     

    2. Please embed your form using its iFrame embed code. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by hfgreen7 on March 26, 2015 at 01:27 PM

    Thank you for the help.  However, I did both steps and it still is not adjusting to my mobile screen size.

    Any other ideas?

    Thanks,

    Frank

  • Profile Image
    JotForm Support

    Answered by david on March 26, 2015 at 02:49 PM

    You can also try adding the mobile responsive widget to your form:

    http://widgets.jotform.com/widget/mobile_responsive

    You can also try the adding mobile responsive CSS:

    http://www.jotform.com/answers/240130-How-to-make-the-form-mobile-responsive

    If that still does not work, let us know and we will be happy to have another look.

  • Profile Image

    Answered by EnergyExpress on April 03, 2015 at 11:44 AM

    I had the same issue and corrected the form by making it responsive, which adjusted the image banner and other standard text fields. However, the fields that are from Quick Tools such as, Full Name, Address, Phone, and Email are slightly over sized.  How can this be corrected? 

    https://secure.jotform.us/form/50726780023148

    Thanks,

     

  • Profile Image
    JotForm Support

    Answered by david on April 03, 2015 at 12:34 PM

    Hi,

    I have moved your question to a thread of its own so that we may address it properly.  We will follow up with our response in this thread here as soon as we can:

    http://www.jotform.com/answers/546129