- DESMONDAsked on March 26, 2015 at 12:24 PM
- JotForm SupportBDAVIDAnswered on March 26, 2015 at 01:38 PM
That form is hosted in the account username "desynator", the email used for this registered account is "firstname.lastname@example.org". When attempting to login, click on "Forgot password" and the reset instructions will be sent to that email address.
Let us know if you need anything else, we will be glad to assist you.
- DESMONDAnswered on March 26, 2015 at 02:09 PM
PLEASE KINDLY CHANGE THE EMIAL ON THE REGISTRATION WITH : email@example.com
THIS IS BECAUSE THE OLD EMAIL "firstname.lastname@example.org" HAS BEEN DE-ACTIVATED.
- JotForm SupportdavidAnswered on March 26, 2015 at 03:24 PM
Since one of your forms actually contains the email you would like your account changes to, I have no problem making the change. Usually we ask for some sort of proof the account is yours, but the proof is right in your form:
You should now be able to use that email address for you password reset.
Let us know if you have any further questions and we will be happy to help.