What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting a message that says "Please check you API login credentials"

    Asked by rileylife on March 26, 2015 at 12:36 PM

    I am trying to put paypal in a form from JotForm when I go to do my API credentials I get a message that says "Please check you api login credentials

    Page URL:
    http://www.elevatechurchva.org/donations-4/

    JotForm message check in
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    JotForm Support

    Answered by BDAVID on March 26, 2015 at 01:49 PM

    Since you see this message:

    Please double check your Paypal integration and use the Test integration button to be sure it passes the API Login test.

    Also, contact your Paypal support to make sure those API credentials are valid or if it is needed to re-generate new ones. Let us know what happens, we will be glad to assist you.