Getting a message that says "Please check you API login credentials"

  • rileylife
    Asked on March 26, 2015 at 12:36 PM

    I am trying to put paypal in a form from JotForm when I go to do my API credentials I get a message that says "Please check you api login credentials

  • David JotForm Support Manager
    Replied on March 26, 2015 at 1:49 PM

    Since you see this message:

    Getting a message that says Please check you API login credentials Image 1 Screenshot 20

    Please double check your Paypal integration and use the Test integration button to be sure it passes the API Login test.

    Also, contact your Paypal support to make sure those API credentials are valid or if it is needed to re-generate new ones. Let us know what happens, we will be glad to assist you.