Invalid Form URL Problem

  • Profile Image
    Daniel Paoli 
    Asked on March 26, 2015 at 12:47 PM

     

    We currently do not have a problem with our form. We received since 1 week in just this error message and can not explain the whole:

    Invalid Form URL

     

    This form is not available for this domain.

    http://www.jotformeu.com/form/43450511466349

     

    Could you maybe help us what the problem may be. Thank You

     

    with best regards

  • Profile Image
    Charlie
    Answered on March 26, 2015 at 02:03 PM

    Hi,

    Upon checking the form URL: http://www.jotformeu.com/form/43450511466349. I was able to visit it with no problem. Could you try again but please do clear your browser and form's cache just to make sure. 

    Screenshot of my Mozilla Firefox viewing the form.

     

    Although, I noticed that the form is in a guest account, please do take note that guest accounts are only allowed to receive 20 submissions per month, when it reaches its limits the form will be disabled. I would advise that you register an account to us using the same email address. 

    Do let us know if you are still having problems.

    Kind regards.