Fillable PDF Form: Headings, images and other text are blurry

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    CNDCF
    Asked on March 26, 2015 at 02:26 PM

    Hi,

    I just tried out your new feature --- the ability to convert to PDF fillable form, and I've run into some issues with it:

    1. The resolution of the text fields is blurry.

    2. The editor mode text box doesn't appear and so it can't be filled.

    3. Conditions on the form don't work on the PDF Fillable form.

    Can you please provide me with instructions as to address the issues mentioned above?

    Thanks,

    CL

  • Profile Image
    Charlie
    Answered on March 26, 2015 at 04:10 PM

    Hi,

    Thank you for your feedback in our new feature, Fillable PDF Creator. It is still a new feature and our developers are continuously looking for ways to improve it.

    I'll escalate this issue regarding the blurred headings, images and other text in the PDF, although, I believe this is because they are captured as a screenshot.

    For the other concern that you have, I have opened separate threads so that we can better focus on them. You can refer to these links: 

    http://www.jotform.com/answers/541497 

    http://www.jotform.com/answers/541496 

    We will address it accordingly.

    Kind regards.

  • Profile Image
    mustafa
    Answered on March 27, 2015 at 06:08 AM

    Hi again,

    We are still looking for ways to improve resolution of all images we put into PDFs. Meanwhile editor mode issue for text area fields fixed. Thanks for your feedback.

    Kindest regards.