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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We need to connect to our JotForm account

    Asked by Frank Davis  on March 26, 2015 at 05:13 PM

    I wrote you guys some time back about a form that our former webmaster connected to on your website that we need to correct. Steve responded from your site and I responded to him but I have not heard anything since. We still need to have a way of connecting with you guys so we can fix that form on your site that we are connecting to and using on our site. Steve said that he could not find the form I was talking about. I responded and gave him the exact form number. I think my response went unread.

    We are The Spastic Paraplegia Foundation. We connect to you from sp-foundation.org. The exact connection is: jotformpro.com/form/50064634134952. Please respond as soon as possible? We need to make a slight adjustment to the form and add Paypal to it ASAP.

    Thank you,

    Frank Davis, President (our former webmaster was Josh Hall with Intransit Studios)

    Page URL:
    jotformpro.com/50064634134952

    unread reset account find form
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    JotForm Support

    Answered by jonathan on March 26, 2015 at 06:57 PM

    Hello Frank,

    I was able to traced your previous conversation with our colleague Steve.

    It was on this thread http://www.jotform.com/answers/536941-Our-website-connects-with-a-Annual-Conference-registration-form-on-your-site-This-was-done-by-our-former-webmaster-

    As you can see on the thread, there was no response from you after he did responded. Your last message must have not reached us. I just want to assure you that we did not ignore or neglect your concern previously.

    As to your concern now, I was able to know the JotForm account/owner of the form http://www.jotformpro.com/form/50064634134952 you mentioned.

    The account/username is drumminjosh 

    you can login to the account at http://www.jotform.com/login if you need to update the form.

    In case you have forgotten the password, you can also reset it by using the 'Forgot Password' link in the login page.

    The reset password instruction will be sent to the account email which is d*****@###.com

    Please inform us if there is more we can assist you with.

    Thanks.