Upload Space did not reset

Dear sir,

Today i have deleted 47 entries from my below dashboard :

https://www.jotform.com/tables/230725413970454ables

But the storage size remains the same. I also have deleted these entries from the trash.

Kindly guide us on what could be the issue.

Thank you.

Hi Shaji,

Thanks for reaching out to Jotform Support. I have recalculated your upload space everything should be good now. If you still encounter the same issue, let us know so we can look into this further.

Let us know if there’s anything else we can help you with.

Dear sir,

Kindly recalculated my upload space. i have deleted forever 268 forms today. but still upload space is showing 9.44 gb.

Kindly Help.

Hi Shaji,

Thanks for getting back to us. I have recalculated your upload space and am seeing that it should now be good. If you are still seeing the same issue, let us know and we can take a further look.

Reach out if you have any other questions.

Thank you so much for your help.

Dear sir,

Kindly recalculated my upload space. i have deleted forever 581 forms today. but still upload space is showing 10 gb full.

Kindly resolve ASAP.

Hi Shaji,

Thanks for getting back to us. I have recalculated your upload space and am seeing that it should now be good. If you are still seeing the same issue, let us know and we can take a further look.

Reach out if you have any other questions.