Error refreshing the OAuth2 token, message: '{ "error" : "invalid_grant" }'

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    stephanie.alzona
    Asked on March 26, 2015 at 10:34 PM

    Can you please check on this error as most of the forms we are using do not work at all.

     

    Thank you.

     

    Stephanie

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    stephanie.alzona
    Answered on March 26, 2015 at 10:58 PM

    Just so you know I have tried the steps as indicated on the other query similar to this. I've redo the integration but still not working.

    Please check if this could be an error on your end.

     

    Thank you,

     

    Stephanie

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    ashwin_d
    Answered on March 27, 2015 at 12:38 AM

    Hello Stephanie,

    I'm sorry for the trouble caused to you.

    The issue seems to have caused by the google spreadsheet/drive integration you have in your form. I would suggest you to remove these integration from your form and re-integrate again. That should solve your problem. 

    If the issue persists, you may also try to clone your form and re-integrate it with google spreadsheet & drive. The following guide should help you clone your existing form:  http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

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    ashwin_d
    Answered on March 27, 2015 at 12:48 AM

    Hello Stephanie,

    Do you mean to say that you are unable to submit your form?

    I did test your last edited form and it seems to work as expected. I was able to submit your form successfully. Please check the screenshot below:

     

    Do get back to us if the issue persists.

    Thank you!

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    ezstar
    Answered on March 27, 2015 at 01:57 AM

    i have same problem in these few days till now , pls check asap .
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    ashwin_d
    Answered on March 27, 2015 at 03:20 AM

    Hello ezstar,

    I have moved your question to a new thread so that we can address your issue better. You will be answered in the following thread:  http://www.jotform.com/answers/541797 

    Thank you!