What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you upgrade your account at any time? And will the upgrade apply immediately?

    Asked by matthendrix on March 26, 2015 at 11:39 PM
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    JotForm Support

    Answered by ashwin_d on March 27, 2015 at 01:09 AM

    Hello matthendrix,

    Yes it is possible to upgrade or downgrade your account anytime you wish. Once you upgrade your account, it is applied immediately to your account.

    Which subscription plan you would like to upgrade to? Do get back to us and we will send you the direct upgrade URL.

    Thank you!

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    Answered by matthendrix on March 27, 2015 at 01:13 AM

    Thank you, that answers my question. I have gone ahead and upgraded myself.

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    JotForm Support

    Answered by ashwin_d on March 27, 2015 at 02:49 AM

    Hello matthendrix,

    You are welcome.

    Upon checking, I found that you have upgraded account "michaele" to economy yearly subscription successfully.

    Do get back to us if you have any questions.

    Thank you!