Can I see unfinished form submissions?

  • eiermann
    Asked on March 27, 2015 at 2:12 AM

    Hi there,

     

    is it possible to see unfinished form submissions when the user hasn’t pressed the submit button yet?

     

    Thanks for your help.

     

    Chris

  • Ashwin JotForm Support
    Replied on March 27, 2015 at 8:29 AM

    Hello Chris,

    Unfortunately no. It is currently not possible to see the user's input data unless it is submitted. 

    If you are using the save form to continue later feature, the input data is saved on server and if you are using the unique submission feature, the input data is saved in the user's browser. You will not be able to see the data unless user submits the form.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

  • eiermann
    Replied on March 27, 2015 at 8:15 PM

    Hi Ashwin,

     

    Thanks for the clarification. Would this be possible with the help of some third party software? Because it would help us to identify where customers exit. It would be very helpful to improve forms and increase conversion rates. Looking forward to your reply. 

  • Welvin Support Team Lead
    Replied on March 28, 2015 at 3:01 AM

    Hi,

    Try checking our Analytics and Reporting Apps: https://www.jotform.com/integrations/category/analytics-and-reporting.

    Zuko (formerly Formisimo) could be the answer: https://www.jotform.com/widgets/zuko-form-analytics.

    Thank you!