Can I see unfinished form submissions?

  • Profile Image
    eiermann
    Asked on March 27, 2015 at 02:12 AM

    Hi there,

     

    is it possible to see unfinished form submissions when the user hasn’t pressed the submit button yet?

     

    Thanks for your help.

     

    Chris

  • Profile Image
    ashwin_d
    Answered on March 27, 2015 at 08:29 AM

    Hello Chris,

    Unfortunately no. It is currently not possible to see the user's input data unless it is submitted. 

    If you are using the save form to continue later feature, the input data is saved on server and if you are using the unique submission feature, the input data is saved in the user's browser. You will not be able to see the data unless user submits the form.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    eiermann
    Answered on March 27, 2015 at 08:15 PM

    Hi Ashwin,

     

    Thanks for the clarification. Would this be possible with the help of some third party software? Because it would help us to identify where customers exit. It would be very helpful to improve forms and increase conversion rates. Looking forward to your reply. 

  • Profile Image
    Welvin
    Answered on March 28, 2015 at 03:01 AM

    Hi,

    Try checking our Analytics and Reporting Apps: http://apps.jotform.com/category/analytics_and_reporting.

    Formisimo could be the answer: http://apps.jotform.com/app/formisimo_conversion_tracking.

    Thank you!