What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Location sensing widget not working on mobile

    Asked by dadavewatson on March 27, 2015 at 04:46 AM

    Hi

    When I insert location sensing with the "Show Minimap" option included the Form dispalys correctly on Laptops but the Map does not display on Smartphones.

    We use our smartphones for field data capturing and this is a vital element to be able to location sense by dragging the marker.

    Please help

    Thanks

    Dave

     

    map does not display mobile smart phones location sensing
  • Profile Image
    JotForm Support

    Answered by Jan on March 27, 2015 at 10:55 AM

    Hello there,

    I checked your form using Google chrome browser on my android smartphone and the widget is displaying properly.

    May I ask the details about your smartphone like what model and brand, also what browser are you using where it does not show the widget.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Jan on March 27, 2015 at 11:19 AM

    Here's a screenshot from my phone.

    Thank you.