Account upgrade

  • Profile Image
    barretstown
    Asked on November 02, 2011 at 09:22 AM

    Hello,

    How long does it usually take to upgrade account? We paid a monthly subscription about an hour ago and no changes yet. Thanks.

    Regards,

    Alex

     

     

  • Profile Image
    liyam
    Answered on November 02, 2011 at 09:49 AM

    Hello Alex,

    I have checked your account and it's already set to Premium.  If the details does not reflect on your browser, you will have to logout and log back in to your account.  This will refresh your web browser's cache, this will also update the detailed information that you have in your account.

    If you're still not able to view the updated details right after you've done the steps stated above, please let us know.

    Thank you for purchasing the JotForm Premium subscription. 

  • Profile Image
    barretstown
    Answered on November 02, 2011 at 09:53 AM

    Thank you!