What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submissions counter gets reset only once at the beginning of each month and includes the submissions of all the forms of the account. This means that for instance if you have a form with 12 submissions and other with 8, the submissions counter will show 20, but if you download the submission list of a form it will show 12, because that is the number of submissions of that form, not of the account.
Also deleting submissions does not affect the submissions counter, as it only gets reset once at the beginning of each month.
Let us know if we can assist you further.