What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Meus formulários pararam de funcionar ... / My forms are not working any longer

    Asked by Edermoschim on March 27, 2015 at 08:22 AM
  • Profile Image

    Answered by Ben on March 27, 2015 at 11:49 AM

    I took a look at the issue and I see that your jotforms are set as English forms, while the language on them is not English.

    Please change this according to this guide: How to make your forms multilingual?

    Also you can see more about this issue and why it happens here as it applies to all languages: Why jotfoms in Arabic and French language get suspended?

    Once you do the change your account will automatically be enabled, but if for some reason it does not, just let us know and we would be happy to check what is going on.

    Please note that your jotform does not need to have 2 languages - only to be set as the language that is used on it.