Upload image not working on Galaxy Samsung Tablet 3 lite

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    MarkSiebert
    Asked on March 27, 2015 at 08:29 AM

    www.jotform upload imaged works on my samsung phone Galaxy S3 but not on my new samsung galaxy tab3lite?

    It also looks like the upload button does not work in the Google Chrome desktop 

     

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    Shadae
    Answered on March 27, 2015 at 12:17 PM

    Hi MarkSiebert,

    I was not able to replicate the issue on a Google Chrome browser, the upload button appears to function correctly.

    I reviewed your webpage and I was able to replicate the issue with your upload on an Android tablet. The issue however only happens on your webpage and not the direct form URL. This would be caused by a conflict on the webpage. 

    Please embed your form using the iFrame method as this will prevent most conflicts.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps, please inform us if you need further assistance.