What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upload image not working on Galaxy Samsung Tablet 3 lite

    Asked by MarkSiebert on March 27, 2015 at 08:29 AM

    www.jotform upload imaged works on my samsung phone Galaxy S3 but not on my new samsung galaxy tab3lite?

    It also looks like the upload button does not work in the Google Chrome desktop 


    Page URL:

  • Profile Image

    Answered by Shadae on March 27, 2015 at 12:17 PM

    Hi MarkSiebert,

    I was not able to replicate the issue on a Google Chrome browser, the upload button appears to function correctly.

    I reviewed your webpage and I was able to replicate the issue with your upload on an Android tablet. The issue however only happens on your webpage and not the direct form URL. This would be caused by a conflict on the webpage. 

    Please embed your form using the iFrame method as this will prevent most conflicts.


    I hope this helps, please inform us if you need further assistance.