FORM OVER QUOTA

  • Profile Image
    Gisele 
    Asked on March 27, 2015 at 08:53 AM

    I received 20 answers to my form and now nobody eles can answer because when they try to send the answers we receive the following message.

     

    Form over quota
    This form has passed it's allocated quota
    and cannot be used at the moment.

    Try contacting the owner of this form.
     
     
     
    What can I do?  
  • Profile Image
    david
    Answered on March 27, 2015 at 11:54 AM

    Hi,

    Since you did not register your account, it was still set as a "Guest" account.  These accounts have even lower limits than "Free" accounts.  You also upgrade the "Guest" account.  So the account was upgraded, but since it is still not registered, you will be unable to access it.  My recommendation would be to register you account, using the same email address as you did previously, then let us know when you have so we can make sure your subscription gets properly applied.