What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get my Adobe Form Central submissions data to upload to Jot Form?

    Asked by DoulosDesign on March 27, 2015 at 10:53 AM

    I am trying to upload/convert my forms from Adobe Forms Central. The forms upload but the submissions data doesn't come over.  It also updates Adobes templates. 

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    Answered by Ben on March 27, 2015 at 01:02 PM

    I am sorry to hear that your submissions data did not come in. It usually takes a bit more time to upload them as well.

    Looking at the logs your request seems marked as completed.

    Can you please let us know if you have selected the import of forms only or forms and data, since the first one would only import your forms.

    I would suggest creating a new request and selecting the import of both forms and data and giving the correct/current username and password when prompted.

    You can do that here: FormsCentral Alternative: Import Your Forms and Form Responses to JotForm

    Do let us know however if you have any issues or questions along the way.

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    Answered by DoulosDesign on March 27, 2015 at 01:23 PM

    I have deleted the forms that were uploaded and converted previously from my jot form account. I then cleared the cache and initiated a new import request for forms and responses.  I got the same results; the forms all imported fine but none of the submissions data appears in my jot form account.

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    Answered by Ben on March 27, 2015 at 02:35 PM

    OK thank you for the update and I apologize for the issue.

    Let me raise this to our team that is working on the import tools so that they can see what is going on.

    We will update you through this thread as soon as there are any news.

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    JotForm Developer

    Answered by ceren on March 30, 2015 at 04:06 AM

    Hello DoulosDesign,

    Your form submissions are imported now.

    Sorry for the inconveniences you might have experienced. If you have any other questions please let us know.

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    Answered by DoulosDesign on March 30, 2015 at 10:19 AM

    Thank you!

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    Answered by Ben on March 30, 2015 at 11:24 AM

    In my colleague's name you are welcome.

    Do let us know if you have any further questions and we would be happy to assist.