My form is displayed wrong when I embed into my site

  • Profile Image
    Asked on March 27, 2015 at 12:04 PM

    The phone number boxes are stretched to the max, as is all fields.

    When I preview the form, it looks fine.  But NOT live!

    My site:





  • Profile Image
    Answered on March 27, 2015 at 01:35 PM

    Hi Dave,

    I do apologize for the issue that you are experiencing with you form fields being stretched when they are embedded on your webpage.

    I reviewed your direct form and the fields are not stretch. It appears that this maybe caused by a conflict on your webpage. Please embed your form using the iFrame method and this would eliminate most conflicts. 

    I hope this helps, please inform us if you need further assistance.

    Thank you.

  • Profile Image
    Answered on March 27, 2015 at 04:58 PM

    The iFrame suggestion, which I thought was a good one, did NOT work.  In fact, it looks worse.


  • Profile Image
    Answered on March 27, 2015 at 06:10 PM

    It is quite odd, I checked your form settings and they are set to default, this usually happens when you enable the form responsiveness, but it is not the case in your form. 

    I would recommend you to clear your forms cache, then try re-embedding the iFrame code without the script part: 


    Let us know what happens, we will be glad to assist you.