What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is displayed wrong when I embed into my site

    Asked by daditays on March 27, 2015 at 12:04 PM

    The phone number boxes are stretched to the max, as is all fields.

    When I preview the form, it looks fine.  But NOT live!

    My site:  http://MyUltimateJob.com

     

    Thanks,

    Dave

     

    Page URL:
    http://MyUltimateJob.com

    site displayed phone number preview thanks
  • Profile Image

    Answered by Shadae on March 27, 2015 at 01:35 PM

    Hi Dave,

    I do apologize for the issue that you are experiencing with you form fields being stretched when they are embedded on your webpage.

    I reviewed your direct form and the fields are not stretch. It appears that this maybe caused by a conflict on your webpage. Please embed your form using the iFrame method and this would eliminate most conflicts.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps, please inform us if you need further assistance.

    Thank you.

  • Profile Image

    Answered by daditays on March 27, 2015 at 04:58 PM

    The iFrame suggestion, which I thought was a good one, did NOT work.  In fact, it looks worse.

    Thoughts???

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 27, 2015 at 06:10 PM

    It is quite odd, I checked your form settings and they are set to default, this usually happens when you enable the form responsiveness, but it is not the case in your form. 

    I would recommend you to clear your forms cache, then try re-embedding the iFrame code without the script part: 

    Example.

    Let us know what happens, we will be glad to assist you.