What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account dicbaled

    Asked by tje on March 27, 2015 at 12:33 PM

    Hi my account was disabled it said I have exceeded the 10 ssl submissions. I only wanted it to be normal submissions. Is there away to fix this and unblock the form?


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    Answered by Shadae on March 27, 2015 at 02:14 PM

    Hi tje,

    I do apologize for the issue you are currently experiencing with your form. 

    If you would like your submissions to be non-secure, you would need to use the non-secure embed code or link. To grab the non-secure embed code. You would go to your form in the form builder and select "Embed". You would ensure that the "Secure Form" box is not checked and copy your desired embed code.

    If you are using the non-secure embed code on a secure website your submissions will still be counted as secure.

    I hope this helps, please inform us if you need additional assistance.