What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable PDF forms cut big text fields

    Asked by Manthey on March 27, 2015 at 12:34 PM

    3. I have a big html text block on the bottom of my form containing the TOC. The pdf is trying to fit all that on one page. What happens is, everything in excess of one page in the PDF is cut off:

    Page URL:
    http://form.jotformeu.com/form/42671770672359

  • Profile Image

    Answered by Carina on March 27, 2015 at 02:21 PM

    I tested and could replicate the same situation:

    I created a form with an extensive text field and it was also cut:

    I tried adding some css code, but it didn't affect the result.

    I've forwarded this situation to our developers so they can run further tests. We'll contact you as soon as we have more details.

    Let us know if we can assist you further.   

  • Profile Image

    Answered by Manthey on April 10, 2015 at 03:01 AM

    Hi,

     

    is there any update on this?

     

    thx

     

    Marcel

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    JotForm Support

    Answered by ashwin_d on April 10, 2015 at 09:46 AM

    Hello Marcel,

    Unfortunately we have not received any update from our backend team yet. Upon checking the bug report, I found that it marked as important and one of our developer is already looking into this issue.  We will get back to you as soon as we have any update form him.

    Thank you!

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    Answered by ememn on April 09, 2017 at 11:56 AM

    This is still happening to me and my forms are very "misshapen" when exporting the submissions to PDF and look unprofessional. "Editing /customizing" them only seems to make this worse,  I wish jotform could sort this out so our PDFs looked like the actual forms we designed :-( very disappointing
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    JotForm Support

    Answered by liyam on April 09, 2017 at 12:46 PM

    Thank you for your response, ememn.

    However in order to assist you better, I had to move your comment on to a new thread for proper escalation.

    We'll provide you a response in a short while.

    Thanks for your understanding and we apologize for this inconvenience.