What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I need SSL?

    Asked by pemhong on March 27, 2015 at 02:13 PM

    The most sensitive data I'm submitting is name, email, and phone number.  Is this something that should have SSL?  Why is there a cost for SSL?  If the URL https is what indicates you are using SSL, then google forms have https on their link for the forms you create.  I'm just wondering.  Thanks.

    name phone number create thanks
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    JotForm Support

    Answered by Kiran on March 27, 2015 at 04:05 PM

    SSL (Secure Sockets Layer) is a standard technology behind establishing an encrypted connection between a web server (host) and a web browser (client). The data shall be transmitted securely when SSL is used with your website. It is recommended to use SSL if you are transmitting sensitive information through your website such as customer information or Credit card information, etc. Using SSL on your website enables your customers to trust your website that their information is transmitted securely. You can learn about SSL more at this webpage.

    It is not just SSL when we talk about data security, there is something more to provide security against malicious attacks, etc to protect. The information provided in the thread here could help you in understanding much more about the data security that we take care of.

    Hope this information helps!