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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Remembering user who has already submitted a form

    Asked by impactpg on November 02, 2011 at 11:26 AM


    I am very pleased with the abilities of jotform so far and i'm hoping that there will be an easy answer to this question. On our website, we have documents for download that can only be accessed once they fill out a general contact form, which was build on jotform. However, we have multiple documents for download and it becomes a bit annoying for the user when they have to fill out a form for every one. Is there any way that the form can simply remember the user or just ask for an email address to access the document if they have already filled out the form once?

    Please say yes!


    thanks :)

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    Answered by yasinco on November 02, 2011 at 01:31 PM

    Hello today

    Yes there is a way and I will post the answer and more in 60 seconds.


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    Answered by yasinco on November 02, 2011 at 01:35 PM

    Please go to: http://www.jotform.com/help/57-Conditional-Logic-on-Forms and figure out how to make an email address rememberer and allow auto links to display if there is an email the the conditions remember.


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    Answered by fxr on November 02, 2011 at 05:51 PM

    Interesting scenario.

    Unfortunately, I am not sure we will be able to provide an easy answer here.

    JotForm isnt a membership site application, which in effect, if you think about it, is the sort of functionality you are asking for. 

    yasincos', suggestion could well work, if there was a finite number of potential form fillers, and you knew them all in advance. 

    The only solution, that I can think of, is to direct (all) form users, on form completion, to a specific page on your site, with the Custom URL Thank you page. 

    On that URL, you could just list links to all available downloads, and let the user choose from them.


    On top of that, you could also set up an Autoresponder Email which would email the form user, once the form is submitted, that URL thats holds those links to all your downloads. You could mark the subject of the Email 'important link enclosed' or some words to that effect.


    Does any of that sound in anyway a workable solution?

    If you need any help setting up some of the functionality I mentioned above or if you feel there may be something I overlooked in the understanding of query, please let us know.