What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problema su form

    Asked by nonsolomario on March 27, 2015 at 02:46 PM

    avere un problema su form, come vedere img allegata mi taglia il logo e non visualizza INVIA RICHIESTA e non potere mandare la richiesta perchè non fa andare avanti se non volere usare paypal


    have a problem of form, as I see attached img size and does not display the logo SEND REQUEST and not being able to send the request because it does not move forward if you do not want to use paypal

    Page URL:

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    JotForm Support

    Answered by BJoanna on March 27, 2015 at 04:23 PM

    I have inspected your website and i noticed that there are some conflicts with JavaScript.

    However, I think you shouldn't have a conflict with other JS libraries if you embed the form using its iFrame version.

    If this is not the case and if the conflict is between other scripts and our form's code (which is java prototype), then you should find the last line of script code prior to the jotform's code and add this function.


    Hope this will help. Let us know if you need further assistance.

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    Answered by nonsolomario on March 27, 2015 at 04:31 PM

    hello, have done as you have said but I have not solved the problem

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    JotForm Support

    Answered by BJoanna on March 27, 2015 at 05:23 PM

    After more investigation I found that inside of your site you have console errors which are telling me that your JS script is not good. First you need to fix that and after to see if form is properly loading. What I noticed is that you have some iFrame JS functions which is changing height of iFrame but seems that this function is applied not just for one iFrame, it is also applied for iFrame of form. 

    Can you please look at this and try to fix this errors and to see if that is impacting your form? 

    Looking forward to your answer.