Not receiving email notifications

  • Profile Image
    Asked on March 27, 2015 at 03:22 PM

    But a test submission didn't reach it or the old one.


    What have I done wrong





  • Profile Image
    Answered on March 27, 2015 at 04:39 PM

    I have checked you form and I noticed that you did not set Email Notification inside of your form.

    To receive submissions after submitting the form you need to set Email Notification. Inside of this article you can learn how to do it: 

    Hope this will help. Let us know if you need further assistance.

  • Profile Image
    Answered on March 28, 2015 at 02:44 PM

    Thanks for your help all sorted. Bit mystified as to why form previously worked though I'd never gone through that process! Oh well.....


  • Profile Image
    Answered on March 28, 2015 at 08:23 PM


    Thank you for letting us know.

    If you come across any issues again, feel free to contact us anytime.