Not receiving email notifications

  • worldstamps
    Asked on March 27, 2015 at 3:22 PM

    But a test submission didn't reach it or the old one.

     

    What have I done wrong

     

    Thanks

     

    Jonathan

  • BJoanna
    Replied on March 27, 2015 at 4:39 PM

    I have checked you form and I noticed that you did not set Email Notification inside of your form.

    Not receiving email notifications Image 1 Screenshot 20

    To receive submissions after submitting the form you need to set Email Notification. Inside of this article you can learn how to do it:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this will help. Let us know if you need further assistance.

  • worldstamps
    Replied on March 28, 2015 at 2:44 PM

    Thanks for your help all sorted. Bit mystified as to why form previously worked though I'd never gone through that process! Oh well.....

     

  • Elton Support Team Lead
    Replied on March 28, 2015 at 8:23 PM

    @worldstamps 

    Thank you for letting us know.

    If you come across any issues again, feel free to contact us anytime.

    Cheers!