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  • Profile Image

    I created two different contracts but both disappeared

    Asked by doville on March 27, 2015 at 05:06 PM

    Hello,

     

    Recently I have clones wedding contracts and edited and saved. Both of these contracts has been sent to the clients to sign, However i just came to check and both go them disappeared.

    Why they disappeared from my list and no its quite imbarasing in front of the clients.

    this is a links to my cloned contracts, both of them blank

     

    http://www.jotformeu.com//?formID=50832406089355

     

    http://form.jotformeu.com/form/50831830955357?

     

    Please let me know why this happening???

     

    Regards

    Doville

    Page URL:
    http://form.jotformeu.com/form/50831830955357?

    different both check saved www jotformeu
  • Profile Image
    JotForm Support

    Answered by david on March 27, 2015 at 06:11 PM

    Hi,

    It appears as though one form was deleted and then our system tried to allow you to clone it.  This form:

    http://form.jotformeu.com/form/50831830955357?

    Shows as being deleted and if the first form was cloned from that after it had already been deleted, it may have caused the bug with the empty form.

    If it has not been fully deleted, it can be restored from the trash:

    http://www.jotform.com/help/134-How-to-restore-deleted-forms

    If someone else has access to your account, I would also check with them to see if they had deleted the form.

    If you have any further questions, let us know and we will be happy to help.