e-Signature block doesn't appear in the generated PDF

  • lovettph
    Asked on March 27, 2015 at 8:48 PM

    Hi! Before, my submissions would allow the contractor to sign the form, and once I printed it, the spot I created for me to sign it would be there. Now, the form only allows the submitted to sign it, and once I print it, there is no spot for me to sign and agree. 

    Jotform Thread 542338 Screenshot
  • Welvin Support Team Lead
    Replied on March 28, 2015 at 3:08 AM

    Hi,

    You should uncheck "Auto Hide Empty Fields" option in the form submissions page settings:

    e Signature block doesnt appear in the generated PDF  Image 1 Screenshot 30

     

    Or, you can just edit the submission first in the form submissions page before printing it out. 

    e Signature block doesnt appear in the generated PDF  Image 2 Screenshot 41

    Here's how to view your form submissions page: https://www.jotform.com/help/269-How-to-view-Submissions.

    Thank you!