What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    e-Signature block doesn't appear in the generated PDF or Printed file format of a submission

    Asked by lovettph on March 27, 2015 at 08:48 PM

    Hi! Before, my submissions would allow the contractor to sign the form, and once I printed it, the spot I created for me to sign it would be there. Now, the form only allows the submitted to sign it, and once I print it, there is no spot for me to sign and agree. 

    Page URL:
    http://form.jotform.us/form/31213961368151

    Screenshot
    block print sign the form
  • Profile Image
    JotForm Support

    Answered by Welvin on March 28, 2015 at 03:08 AM

    Hi,

    You should uncheck "Auto Hide Empty Fields" option in the form submissions page settings:

     

    Or, you can just edit the submission first in the form submissions page before printing it out. 

    Here's how to view your form submissions page: https://www.jotform.com/help/269-How-to-view-Submissions.

    Thank you!