Correctin scaling of the form in mobile devices

  • boypinoy05
    Asked on March 29, 2015 at 4:52 PM

    I've been trying to get the Mobile Responsiveness Widget to work, since my co-workers and I are Field Technicians and the "Mobile layout" is a lot easier than having to keep zooming in.

    The form is currently on my server, but I can also link your guys' address.

     

    http://form.jotform.us/form/50867188607164?

     

    The picture attached is a screenshot from my iPhone 6 plus. As you can see, the form fields are too tiny to work with.

     

    Please contact ASAP.

    Jotform Thread 542723 Screenshot
  • Elton Support Team Lead
    Replied on March 29, 2015 at 8:04 PM

    Hi,

    When I check the direct link of the forms, they appears to be bigger as they normally are since there is a scaling meta code code on Jotforms.

    Correctin scaling of the form in mobile devices Image 1 Screenshot 20

    I noticed on your screenshot, in the address bar it is showing your website URL. Did you previously embed the forms to your page? If yes, make sure to add the following meta code between the header tag so the page will scale accordingly on smaller devices for easier viewing and filling of the fields.

    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />

    Hope this helps. Thank you!