What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Page Does Not Scroll

    Asked by BodyDesignz on March 29, 2015 at 08:21 PM

    When attempting to create a new form, I have noticed the page will NOT scroll up or down when editing the form. The page does not even display scrollbars. I found a button to scroll down on the form but not to scroll back up. Once the page scrolls all the way down, there is not a way to get back to the top. I love JotForm but I need to create an email form very quickly. You may want to fix this issue as I am sure others are experiencing this same problem when trying to create new forms. If it matters, I am using the newest version of Chrome.

    Page URL:
    http://www.jotform.com//?formID=50877308612155

    scroll email form new form JotForm problem
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 30, 2015 at 03:08 AM

    Hi,

    I have checked this with your form as well as made a clone of your form but I can't reproduce the problem. The page scroll bar is visible and I can move down and up the page.

    May I suggest to clear you browser's cache first, relogin from your account if necessary then recheck. This might help.

    Update us here if you continue to encounter this problem.