My login details don't work anymore, the account was created 2 years ago

  • Profile Image
    sam 
    Asked on March 30, 2015 at 05:04 AM

    i haven't logged in for ages, like 2 years, now all my login details don't work and i cant get in to modify some forms.

    Did all the passwords get wiped?

    cheers

    sam

  • Profile Image
    Welvin
    Answered on March 30, 2015 at 09:53 AM

    Hi Sam,

    Unfortunately, I can't find an account using your current email address, as well as the IP Address. Maybe it is registered using your other email address, please let us know the possible ones here. Or, if you still have the form somewhere, please let us know the URL. We would be able to trace the account using the form ID.

    I look forward to your reply.

    Thank you!

  • Profile Image
    Welvin
    Answered on March 30, 2015 at 09:54 AM

    Did all the passwords get wiped?

    -No, I'm sure you account still exists but on a different IP Address or Email Address. Thanks