What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notifications: Changing the recipient's email

    Asked by Ccadclimb2015 on March 30, 2015 at 08:03 AM

    please provide me with a real number to call ASAP

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    JotForm Support

    Answered by Jan on March 30, 2015 at 11:29 AM

    Hi there,

    Unfortunately, we don't have a phone support. We are always available to help you over the forum and email. Although, I would recommend the forum so we can reply to you much faster.

    You said "I need to change the email". Are you referring to the recipient's email for the notifications? If yes, then please follow these steps:

    1. On the Form Builder, click the "Emails" button then select the notification.

    2. Click the "Reply-To and Recipient Settings" button at the bottom part of this pop-up.

    3. At the bottom right, you will see "Recipient E-mail". Here you can add or change the recipient's email.

    Related guides:





    Hope this helps, if not then let us know so that we can further assist you.

    Thank you.