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soulsongAsked on March 30, 2015 at 8:07 AM
Hi
I have created a simple form which works perfectly on the computer:
http://form.jotformpro.com/form/50882940001953
However when trying to fill the form in on a mobile device, the phone and email fields will not work. They do not allow you to type anything in but come up with a field required message if you try and move on (which is what I want).
It is the same on an iPhone and a Galaxy S5.
I have deleted the fields and replaced with blank text fields and new fields and none of them work.
Help?
Thanks
Jacqueline
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CarinaReplied on March 30, 2015 at 11:32 AM
I tested and could replicate the same situation:
I believe it is connected with the theme/styles associated with the form. I will perform further tests to try to correct the situation. I will contact you later with more results.
Let us know if we can assist you further.
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CarinaReplied on March 30, 2015 at 4:17 PM
Please try adding this css code:
@media screen and (max-width: 300px) {
.form-input input[type="text"], .form-input input[type="email"], .form-input input[type="phone"], .form-input input[type="number"], .form-input input[type="tel"], .form-input-wide input[type="text"], .form-input-wide input[type="email"], .form-input-wide input[type="phone"], .form-input-wide input[type="number"], .form-input-wide input[type="tel"] {
width: 180px !important;
}
From my tests it solved the situation.
Let us know if the problem persists.