Is there an automatic renewal on the monthly premium subscription?

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    Asked on March 30, 2015 at 10:21 AM

    We have subscribed on the monthly premium plan (9.95$ per month) and it seems that we have been charged without having updated our monthly subscription.  Our account name is HAEC.

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    Answered on March 30, 2015 at 11:54 AM

    Yes, as all other subscriptions, our subscriptions will automatically renew for the time frame that you have selected (monthly, yearly, bi-yearly).Do let us know if this is however not something that you want and we would be happy to assist you in setting it all up to your preferences.