What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an automatic renewal on the monthly premium subscription?

    Asked by HAEC on March 30, 2015 at 10:21 AM

    We have subscribed on the monthly premium plan (9.95$ per month) and it seems that we have been charged without having updated our monthly subscription.  Our account name is HAEC.

    premium subscription monthly premium premium plan subscription
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    Answered by Ben on March 30, 2015 at 11:54 AM

    Yes, as all other subscriptions, our subscriptions will automatically renew for the time frame that you have selected (monthly, yearly, bi-yearly).Do let us know if this is however not something that you want and we would be happy to assist you in setting it all up to your preferences.