What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    our form is NOT working

    Asked by eugene on November 02, 2011 at 03:02 PM


    our form is NOT working, but it work just fine yesterday. Clients complain that they can't use it. When clicking submit, it takes too much time to submit and then it take to a white page (blank page).


    Please HELP ASAP!!!

    Page URL:

  • Profile Image

    Answered by eugene on November 02, 2011 at 03:08 PM


    Now when clicking on Submit the pages is not redirecting anywhere. It's just waiting for SUBMIT.PHP. And just now I got this messege: 


    Temporarily Unavailable
    We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.
  • Profile Image
    Chief Technology Officer

    Answered by eee on November 02, 2011 at 03:34 PM

    All our systems are stable now, 

    Sorry for the problem,

    Kindest Regards,