Why is the system reporting my form is currently unavailable?

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    EVillegas
    Asked on March 30, 2015 at 11:55 AM

    Hi,

    Last week I set the times when the form should remain open (with a clear deadline of Thursday, April 16, 2015). Today, as I try to see the form through a link I have in a message I will send I get the message that the form is not found. I went in to JotForm and found my forms. However, when I click on "Preview" the system tells me it iscurrently unavailable. Could you please let me know what I did wrong, and what to do to fix it?

     

    Thank you!


    Eric Villegas

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    Jeanette
    Answered on March 30, 2015 at 01:58 PM

    Hello Eric.

    You probably set the form as disabled, this is now solved. For future problems, simply to go My Forms, select the form, click on More and enable it.