What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the system reporting my form is currently unavailable?

    Asked by EVillegas on March 30, 2015 at 11:55 AM

    Hi,

    Last week I set the times when the form should remain open (with a clear deadline of Thursday, April 16, 2015). Today, as I try to see the form through a link I have in a message I will send I get the message that the form is not found. I went in to JotForm and found my forms. However, when I click on "Preview" the system tells me it iscurrently unavailable. Could you please let me know what I did wrong, and what to do to fix it?

     

    Thank you!


    Eric Villegas

    reporting system My Forms JotForm message preview
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    JotForm Support Manager

    Answered by Jeanette on March 30, 2015 at 01:58 PM

    Hello Eric.

    You probably set the form as disabled, this is now solved. For future problems, simply to go My Forms, select the form, click on More and enable it.