Out of space

  • Profile Image
    abcharlton
    Asked on March 30, 2015 at 12:43 PM

    Hi. I ran out of upload space in my account, so I spun off the offending form into a separate paid account owned and managed by my client, but it still says I'm out of space even though I deleted that form. Can you please help me? I don't want to have a paid account personally. Thanks. -Aaron

  • Profile Image
    Welvin
    Answered on March 30, 2015 at 02:40 PM

    Hi Aaron,

    The form is still in your account even though it's being trashed. You have to purge the form or delete first the submissions in the form before trashing it out.

    Thanks

  • Profile Image
    abcharlton
    Answered on March 30, 2015 at 02:50 PM

    Thanks. I did it and it worked great. Should have just asked you guys earlier.

  • Profile Image
    Welvin
    Answered on March 30, 2015 at 03:22 PM

    That's great to know and no worries ;) We can always help! 

    Thanks