- abcharltonAsked on March 30, 2015 at 12:43 PM
Hi. I ran out of upload space in my account, so I spun off the offending form into a separate paid account owned and managed by my client, but it still says I'm out of space even though I deleted that form. Can you please help me? I don't want to have a paid account personally. Thanks. -Aaron
- JotForm SupportWelvinAnswered on March 30, 2015 at 02:40 PM
The form is still in your account even though it's being trashed. You have to purge the form or delete first the submissions in the form before trashing it out.
- abcharltonAnswered on March 30, 2015 at 02:50 PM
Thanks. I did it and it worked great. Should have just asked you guys earlier.
- JotForm SupportWelvinAnswered on March 30, 2015 at 03:22 PM
That's great to know and no worries ;) We can always help!